Leading UK weighing scale and balance manufacturer Adam Equipment is extending the warranty periods of its products to as much as five years in a move to “demonstrate the quality and durability” of its products.
Effective from January 2023, Adam’s new warranties will apply to all new purchases from that point. Extending many products to a five-year warranty will, says CEO Richard Storey, “put the Adam brand ahead of just about any other scale or balance manufacturer you can think of.”
Richard says: “Our previous warranty structure, whilst in line with much of the weighing industry, didn’t reflect the confidence we have in the quality and durability of Adam products.
“So we did some research. We’ve spoken to customers, some who have had an Adam scale or balance for 10, 15 years or more and it’s still going strong.
“We know Adam products will outlast the average scale or balance – so we don’t think they should have an average scale or balance warranty.
“Warranty gives you peace of mind, peace of mind that we will stand by the investment you make and that the quality and durability of our products’ performance allows you to weigh better for longer.”
To take advantage of the new, longer warranty periods, buyers only need to register their product on Adam’s website upon purchase. Should they experience any issues with parts or workmanship, the buyer would contact either their local Adam office or the authorised reseller who they bought the product from by telephone or email to start the streamlined claim process.
“We’ve been in this industry for 50 years and our customers know that the Adam brand means quality,” said Richard. “We’re excited that our new warranties promise new customers that they can trust Adam for their weighing needs – with more than double the peace of mind compared to our old warranty periods in many cases.”
Adam Equipment, which celebrated its 50th birthday in 2022, is making the new warranty periods available worldwide, via its offices in the UK, Germany, USA, South Africa, Australia and China.
To learn more about Adam Equipment, visit www.adamequipment.com.au. For details on the new warranty program, buyers can visit www.adamequipment.com.au/warranty or contact Adam Equipment at sales@adamequipment.co.uk.
About Adam Equipment
Adam Equipment was founded in 1972 in Milton Keynes. It designs and manufactures precision balances and scales for professionals worldwide. Adam Equipment’s global distribution network serves the laboratory, medical, education, industrial, food, and animal/veterinary markets. Its head office is in the UK and has extensive operations and holdings in the United States, China, Australia, South Africa and Germany.
Media Contact:
Dave Smith
Adam Equipment